القائمة الرئيسية

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Senior Business Process Analyst FOR Sudanese Tractor Co. Ltd. - وظائف مجموعة دال 2017

Job Title:Senior Business Process Analyst
Date Posted:08/05/2017
Closing Date:22/05/2017
Company:Sudanese Tractor Co. Ltd.
Job Classification:mid-level (4-7 years)
Job Category:Quality Assurance / Control
Location:Khartoum



Position summary:



To develop and maintain clear business processes and standard work instructions, and develop interlink between different SUTRAC Departments and manage those relationships. Perform Business risks on current processes to address Customer satisfactions issues as well as business processes issues. Perform regular Audits and work towards quality certifications for all business processes.



Main Duties & Responsibilities:



• Ensure in depth understanding ofbusiness process flow
• Leads cross functional initiatives to improve business process by studying current practices; proposes modifications
• Creates business presentations summarising process analysis and/or recommendations
• Communicates, informs, and educates effectively at all levels of an organisation
• Provides recommendations through identifying problems; writing improved procedures
• Elicit and interpret business needs and define Business Process Improvement, functional, integration and technical requirements in order togenerate optimal reports;
• Analyse and recommend improvements to how applications are being used and impact to processes;
• Analyses business processes for waste, inefficiencies, and areas for improvement using a variety of process improvement approaches (Lean, Six Sigma, Kaizen, DMAIC)
• Anticipate potential problems and proactively improves processes inorder to prevent or eliminate them.
• Scope and estimate requirements and work efforts taking into account applicable integration touch points;
• Assist in planning, designing, and implementing solutions for automating existing manual processes.
• Leverage expertise to define and direct solutions.
• Provide guidance and direction to Customers and other project team members.
• Document new process or changes to process.
• Provide training and communication of new projects/processes to relevant partners.
• Communicate process needs through the expected, exception, and escalation paths in a Business Process Definition model.
• Analysing the gaps between the As-Is and To-Be business process architectures
• Work closely with SUTRAC department HOD and the business to identify, analyse, develop and document APPROVED core business processes and workflows 
• Acts as a liaison between IT (HEDMAX – Business Processes) and business units by
• Opening and maintaining lines of communication to monitor and improve business unit satisfaction with IT.
• Provide a single point of contact for business units into IT and act as a conduit between the two organisations,
• Make recommendations for product (HEDMAX) enhancements.
• Manage business unit expectations of IT 
• Address, maintain, facilitate training needs (Core Business Processes, HEDMAX)
• Develop and maintain Documentation policies, management, and confidentiality and securitylevels.
• Participates in Business Process Management group efforts to collect and analyse metrics and continually improve processes owned by the group. 
• Act as a project manager on some projects when required 
• Facilitate and Maintain standard work procedure for ALL of SUTRAC operations
• Performs other duties as assigned

COMMUNICATION AND INTERACTION
• Update daily operating control, Monthly performance and annual business plan to Quality Assurance Manager
• Professional and ensure good liaison with all managers and staff.
• Maintain professional and regular relationship with manufacturers, business partners, Professional and trade associations, statutory bodies, representatives of suppliers.



Minimum Qualification & Experience:



Qualification:
  • Bachelor  degree in Engineering  or closely related Field
  • MBA
  • PMP Certification
  • 6 Sigma Green Belt or any Business Process Management Professionals certificate

Experience:

Minimum 7 years of professional experience with at least 5-year experience in business process management. 


Required Skills & Knowledge:



• Knowledge of both theoretical and practical aspects of project management
• Strong PSDM Skills
• Strong Communication & Negotiation Skills
• Good skills in People Management and Team Work
• Good Skills in Conflict Management and Stress Tolerance 
• Facilitation

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